Returns & Exchanges

At Neptune Blanket, we want you to experience the perfect night's sleep. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the item in its original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your replacement within 5-7 business days.